There are two main reasons why you might want to contact the Equifax credit reporting bureau. You may suspect that someone is committing fraud and opening accounts in your name, or you may simply want to monitor your credit report. There is an appropriate way to contact with Equifax for each of these purposes. Using the right contact information will help your issue get resolved more quickly.
Instructions
Credit Monitoring
- 1
Visit the official website that provides free annual copies of your credit report (see Resources). It will allow you to choose a report from individual credit bureaus, including Equifax, or to order a report from all three major credit bureaus.
2Select Equifax to contact its website and fill out the required information. You will have to enter identifying information about yourself and answer questions about your credit accounts to prove who you are. When this is verified, you will have access to your credit report.
3Review your Equifax credit report and make a note of any incorrect information. If Equifax cannot verify negative information on your credit report, it must be removed. Contact Equifax through its dispute form to challenge any questionable items.
Fraud
- 4
Get a copy of your credit report by contacting Equifax through its website and review it for fraudulent accounts (see Resources). You are entitled to a free copy of your credit report at any time if you suspect fraudulent activity. Make a note of any accounts that were not opened by you and any other incorrect information.
5Contact Equifax at 1 (888) 766-0008 to put a fraud alert on your credit report, or fill out its online fraud reporting form. This will alert lenders and creditors who make queries that your information has been used fraudulently so they can contact you before opening any new accounts.
6Contact Equifax through its online dispute form to challenge any incorrect information. Equifax will investigate the disputes and remove them if they are due to fraudulent activity.
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