Some creditors prefer to contact you at work simply because it is a reliable way to reach you. Employers commonly consider a call from a creditor a personal call; taking one at work, is unprofessional and takes away from company time. The logical solution to this problem is to clearly communicate to your creditors that they cannot contact you at work anymore.
Instructions
- 1
Ask the creditor representative for his full name, company name, department, phone number and address before beginning your conversation. Write down this information for future reference.
2Inform the creditor that he is calling you at your place of business and you are not permitted to receive these calls any longer.
3Ask the creditor to cease and desist from calling you at your job immediately. Refer him to your home number instead or ask the creditor to send you correspondence regarding your account via mail or a personal email account. A creditor is more likely to stop this behavior if it would put you in danger of losing employment, which would not help the creditor's goal to collect the amounts due.
4Send a cease and desist letter to the creditor representative via certified mail restating what you have communicated over the phone. Specifically refer to your conversation (include the date and time) during which you asked him to cease calling you at work.
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