How to Get Rid of Sallie Mae Account With a Zero or Transfer Balance

Sallie Mae provides financing for private and federal student loans and as a creditor will report account information to the credit bureaus. Lenders use account history on credit reports to decide whether to extend you credit and at what interest rate, according to the Sallie Mae website. It is not recommended that credit accounts with a good history, either open or closed accounts, be removed from your credit report because these accounts help improve your credit score. If needed, closed Sallie Mae accounts with a zero balance or accounts that have been transferred to another company can be removed with a little bit of persistence.

Instructions

1

Call Sallie Mae directly and ask it to remove your accounts from all of your credit bureau reports. Explain why you need them removed, and then the customer-service representative can send your request to its credit reporting department to have them removed. If the information on your credit report is correct in regard to your Sallie Mae accounts, Sallie Mae may not remove the accounts from your credit bureau reports. If Sallie Mae is reporting inaccurate or false information to the credit bureaus, you have a right to dispute incomplete or inaccurate information, according to the Federal Trade Commission.

2

Dispute Sallie Mae accounts with all three credit bureaus: Experian, Equifax and Transunion. First, you will need a copy of your credit report from all three credit bureaus, and then you can either file the dispute online through their websites, by phone or in writing by mail. Ask the credit bureaus to remove your Sallie Mae accounts from your credit reports. They have 30 days to respond to your request, and if they cannot verify your accounts, they are required to remove them completely from your credit reports. If your accounts do not have any negative information such as late payments attached to them and the accounts are closed or the balance has been transferred, the account will most likely be removed from your credit report. The credit bureaus verify the accounts with Sallie Mae, and if Sallie Mae does not respond or dispute the validity of your request, the credit bureau will automatically remove the accounts from your credit report.

3

Request the original, signed copies of your loan documents from Sallie Mae and give them 30 days to respond to you. This forces Sallie Mae to prove that you have loans with them. If after 30 days, Sallie Mae has not supplied you with your requested copies, send another request in writing to remove the accounts from your credit reports stating that you do not have loans with them. Explain that they failed to supply you will the original documentation proving that you do indeed have loans with them. If Sallie Mae cannot prove you have accounts with them, they have to remove those accounts from your credit reports.